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Frequently Asked Questions
What is the 100/300 Paytm cash offer on Sweet Dreams Products?
You are entitled to get Rs 100/300 Paytm Cash on purchase of promotional packs of Sweet Dreams products after completion of the steps mentioned under how to redeem on the website
How can I participate in the campaign?
You can participate in the promotion by purchasing any of the promotional packs and following the redemption mentioned on the pack and under how to redeem (Link) section on the campaign website.
Where will I find the 10-digit code?
You will find the 10 Digit alphanumeric code printed on the voucher
How many times can I participate in the campaign?
You can participate 2 times under this promotion. You cannot register more than 2 voucher codes from the same mobile number.
How do I use / register the unique code?
For Sweet Dreams Products
Step 1. SMS SD(space)10DIGITCODE to 7406475533.
You will then receive a verification code along with the web link (www.sweetdreams.toprewards.in) on your mobile number messaged from
Step 2. Click on the link and enter your details along with verification code.
1) Verification code
2) Name
3) City
4) Captcha
On successful verification the customer will receive Rs. 100/300 in your Paytm wallet within 48 hours.
I have messaged as per step mentioned but did not receive the verification code. What should I do?
Please check if your SMS inbox is full or have you registered on DND service. If you are still unable to receive the SMS reply please call our help desk support number on - 022-66067000
I received a reply “Voucher code already used”. What should I do?
Please call our Help desk support on - 022-66067000 from Monday to Friday between 10:30 am and 5 pm or email us at helpdesk@toprewards.in
There is no voucher code printed inside the product pack. What should I do?
Please call our Help desk support on - 022-66067000 from Monday to Friday between 10:30 am and 5 pm or email us at helpdesk@toprewards.in
I have registered two vouchers and followed all steps of redemptions. When will I receive my Paytm Cash?
Scenario 1: Registered and verified both the vouchers on same day:
For the first voucher, you will receive your Paytm cash within 48 hours of successful registration and the second voucher you will receive after 7 days of successful registration.
Scenario 2: Registered and verified one voucher on one day and other one on another day:
For the first voucher, you will receive your Paytm cash within 48 hours of successful registration and the second voucher you will receive within 24 hours of successful registration.
Where can I use the Paytm cash?
You can use Paytm cash across Paytm ecosystem via the app or by visiting their website www.paytm.com
How much Paytm cash will receive?
You will receive Rs 100/300 Paytm cash on your Paytm linked mobile number for Sweet Dreams Product
When will I receive my Paytm cash?
After completing two steps as mentioned in Q 6, you will receive your Paytm cash on your Paytm linked mobile number within 48 hours.
What if I don’t have Paytm?
To avail this offer you need to download Paytm, register your details on Paytm and complete your KYC
My Paytm account is not KYC verified will I get Paytm wallet cash through this offer?
Where the Participant(s)’ Paytm account is not KYC verified, the Participant(s) must submit documents for KYC verification as required by law and Paytm within timelines specified by Paytm from time to time shall get such Paytm account KYC verified to be eligible for Offers.
What is the campaign validity?
For Rs 100 Paytm Cashback, the offer is valid from 9th July to 9th November and 12th July to 12th November and for Rs 300 Paytm Cashback, the offer is valid from 9th July to 9th November
Whom should I contact for any redemption related queries?
You can call on TopRewards Helpdesk Number- 022-66067000 from Monday to Friday between 10:30 am and 5 pm or email us at helpdesk@toprewards.in
How do I check if I have received my cashback or not?
You need to open your Paytm app, once you click on balance and history, you will be able to see cashback received from ‘Kikoy Promotions’.
Click here to see an example of how to check.
What are the possible reasons for not getting Paytm Cashback?
1 - Paytm wallet does not exist
2 - KYC not done
3 - Name does not match with Paytm linked mobile number
4 - Paytm wallet is not active